At BitwareByte Analytics, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, share, and protect the personal data of individuals who interact with our services, website, and platforms.
1. Who We Are
BitwareByte Analytics is a subsidiary of BitwareByte Technologies Ltd, registered and headquartered in Accra, Ghana. We provide data analytics, AI consultancy, and business intelligence services to clients across Africa and around the globe.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, organization, job title, and location.
Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and Tracking Technologies: For analytics, personalization, and advertising purposes.
Client Data: Information processed on behalf of our clients during service delivery (under strict confidentiality agreements).
3. How We Use Your Information
We use your information to:
Provide and improve our services.
Communicate with you regarding services, updates, or inquiries.
Analyze website performance and user engagement.
Fulfill contractual obligations.
Send newsletters, marketing, or promotional content (only with your consent).
Comply with legal or regulatory obligations.
4. Legal Bases for Processing (for GDPR Compliance)
We rely on the following legal grounds:
Consent: When you subscribe to newsletters or provide information voluntarily.
Contractual Necessity: When we deliver services to clients.
Legitimate Interests: To analyze website traffic or market our services.
Legal Obligation: To comply with regulatory requirements.
5. Data Sharing and Third-Party Services
We do not sell or rent your data. We may share your data with:
Trusted service providers (e.g., email platforms, analytics providers) under strict data processing agreements.
Legal authorities when required by law.
Our subsidiaries and affiliates under the same privacy safeguards.
6. Data Retention
We retain personal data only as long as necessary for the purposes stated above or as required by law. Upon request, we will securely delete or anonymize your data.
7. Your Data Protection Rights
Depending on your location, you may have rights under applicable data protection laws, including:
Access to your data
Correction of inaccurate data
Deletion of your personal data
Restriction or objection to processing
Data portability
Withdrawal of consent (where applicable)
To exercise any of these rights, please contact us at:
📧 [email protected]
8. International Data Transfers
We may store or process your data outside your country of residence. In such cases, we ensure adequate safeguards are in place in line with international data protection laws.
9. Security Measures
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. This includes:
Encrypted communication (HTTPS)
Access controls
Secure data storage
Regular system monitoring
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.
You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy [link if available].
11. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from children. If we become aware of such data, we will take appropriate action to delete it.
12. Changes to This Policy
We may update this policy from time to time. When we do, the revised version will be posted on this page with an updated “Effective Date.”
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to:
📧 [email protected]
📞 +233-53-996-9933
📍 BitwareByte Technologies Ltd, Accra, Ghana